RALPH
CACCIA 60
Daniel Road South
(516)
735-2331 North
Massapequa, New York 11758
RCaccia742@aol.com
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Summary
I am an experienced business and operations executive with a strong record of
financial service accomplishments.
I have managed the successfully consolidation of two commercial bank
acquisitions into one operation center and one common platform. This
consolidation consisted of a one hundred -branch network located in New Jersey
with multiple operation centers spread across the tri-state region. Additional
projects I have been instrumental in is the 45-district office conversion from
a traditional check processing environment operating on multiple platforms
throughout the enterprise to a standard IBM CPCS platform standardizing the
Federal Reserve Check Processing System. I have brought in on schedule and
budget the consolidation of multiple operation centers for Fleet bank. This
consolidation consisted of multiple IP centers located in New York and were
consolidated into a super center located in Hartford Conn. Responsibilities
included: managing the overall project team make decision pertaining to all
operating procedures, staffing requirements, logistic resolutions and the
orderly close down of two major Item Processing Centers. My operation expertise
includes: check processing, return item processing, statement rendition,
reconciliation, deposit operations, domestic collections, lockbox, research and
adjustments loan operations, International banking, remittance processing,
transportation, mail operations, System integrations Legal Processing and Float
Management
AREAS OF EXPERTISE
- Processing -
Leadership
- Budgeting -
Team Building
- Turnaround Situations -
Strategic Planning
- Systems -
Project Management
- Lockbox -
Remittance Processing
Professional History
May01 to
Present
Federal Reserve Bank
12th District Central Implementation Team
RWC Consulting Solutions
Item Processing Consultant - Operations Specialist
Participate as part of the implementation team in the conversion from a
traditional banking environment to an IBM CPCS Image platform with
in the 45 district offices of the Federal Reserve. I was responsible for the
operational overview with the Federal Reserve staff. My responsibilities
included recommending processing and procedural changes along with staffing and
re-engineering. I worked as part of the team with software programmers,
hardware specialist and communication personnel. I participated in software
change recommendations hardware installation and software testing of vector
programs and sorter simulation.
April 99 to May 01
FISERV Solutions, Vice President Item Processing Operations
South Plainfield, New Jersey
Managed and directed the overall Item Processing activities including:
Computer Operations, Proof &
Encoding, Reconciliation, Inclearing, Unisys Sorter Operations, Supply
Distributions, Remittance along with centralized Mail and Messenger
Services. These areas deliver back office support to the fifty-five
client Banks including: Sovereign, Greenpoint Savings, Banco, Federal Home Loan
Savings and, Sterling National processing over 2MM items a day.
These client banks where located across the Mid-Atlantic Region of the country.
Responsible for 240 people with five direct reports and annual budget of $5.5
mm. This was a 24/7 shop consisting of multiple sites in multiple
states.
January 98 to July 98
Armored Transport -Systems International Mid-Atlantic Regional Manager
Money Room Operations. Wilmington Delaware.
Responsibilities spanned seven physical sites throughout the Mid Atlantic
Region of the country
and encompass over 450 people with seven direct reports. Responsible for all
aspects of the Money Room Operations, including Receiving, Processing and
order fulfillment with a Multi- Hundred million dollar cash vault for client
banks
that included: First Union, Mellon, and BOA. This assignment in addition to
operational responsibility also included Profit & Loss accountability.
June 94 to January 98
Fleet Bank NA. Processing Division, (Formerly NatWest Bank)
Vice President Item Processing New Jersey Site Manager
My responsibility spanned three physical sites throughout New Jersey
and encompasses over 300 employees including six direct
reports with an annual budget of $7mm. Responsibilities included all aspects of
day one and day two processing. In addition to the simultaneous integration of
two commercial bank acquisitions consisting of a 100 branch banking network and
two physical operation centers. This was a turnaround assignment.
May 88 to June 94
Fleet Bank NA, Operations & Services Division, Vice President
Item Processing, New York Site Manager.
Managed and directed the overall Item Processing activities including:
Computer Operations, Remittance, Proof &Encoding,
Reconciliation, Inclearing, IBM Sorter Operations, Research, Statement
Rendering, Legal Processing, Collections, Supply Distributions, Deposit
Services, ATM Operations, along with centralized Mail and Messenger
Services. These areas deliver gave back office support to the
seventy-five Fleet Branches on Long Island. Responsible for 180 people
with an annual budget of $4.5 mm. This was a 24/7 shop consisting of
multiple sites. In addition I was instrumental in converting the statement
rendering process from a manual operations to a bulk filing system. Responsible
for developing process flows, procedures, floor plans and hardware selection.
These sites processed over 1MM items per day.
1972 to 1988
January 88 to May 88
Citibank N.A.
Assistant Vice President, Resident Auditor, Cash Management
Reviewed and ensured adherence to all operational procedures. Making
recommendations and rating the overall operation as it pertains to risk and
procedure compliance.
December 86 to January 88
Assistant Vice President
Corporate Payables.
Responsible for the daily processing of all accounts payable transaction
including the balancing of all general ledger accounts and check generation.
This was a turnaround assignment.
January 82 to December 86
Assistant Vice President.
Worldwide Personal Banking.
Responsible for all daily Item Processing activities which included: Check
Processing, Account Openings, Statement Rendering, Return Items, Teller
Operations, Wire Transfers, On-Line Bill Payment and Reconciliation. This
business gave banking support to over sea's executives by handling all
traditional banking requirements and bill payment. These areas consisted of a
staff of fifty with three direct reports. This was a turnaround assignment.
March 78 to January 82
Manager
Financial Controller, Facilities Management
Responsible for the monthly budget process which included: forecasting, RFP'S
and bill payment processing .In addition participated in the routing,
scheduling and follow-up of all maintenance activities. This area gave back
office support to the seventy branches of Citibank located on Long Island New
York.
May 76 to March 78
Assistant Manager
Centralize ATM Processing.
Responsible for a staff of forty with two direct reports. This area gave
back office support to the seventy Long Island New York Citibank Branches. This
area processed in a centralized environment all cash and check deposit made
through an ATM machine.
Responsibilities also included encoding of checks, preparation of all Federal
Reserve Cash Shipments and balancing all transaction, in addition
to corresponding with customers. The area handled on average 50M items a day
and $500M in cash. This was a turnaround assignment.
October 72 to May76
Citibank NA.
Various Operational related assignments.